Refund Policy

Currently we have a No Return Policy on all items. If you have a problem with your item or you received the wrong item contact us by email for help. In certain circumstances we will issue a refund or exchange at the discretion of the seller.

Products that do not meet these criteria will not be considered for return.

Please contact us before you send the product if we have approved a return:

- By email:

Send the product with its original packing to:

How To Black Hair LLC
9838 Old Baymeadows Rd #126, Jacksonville, FL. 32256

Shipping charges
Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from How To Black Hair.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Digital products

We do not issue refunds for digital products once the order is confirmed and the product is sent.

We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:

- By email: